Privacy Policy

Last updated: September 21, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address) via Clerk authentication
  • Product descriptions, pricing, website-extracted content and assumptions you submit for analysis
  • User-uploaded transaction data, column mappings, field notes and company version history
  • Usage data and analytics about how you interact with our Service
  • Billing and subscription information associated with payments processed by Stripe
  • Communications you send to us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your market analysis requests using AI models
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Process payments and prevent fraud
  • Analyze usage patterns to improve our Service

3. Data Processing and AI

BuyerIQ sends relevant product context and analysis inputs to Anthropic for AI generation. Provider inputs are minimized for the task; Seller IQ uses aggregate analysis summaries rather than requiring customer identities for recommendations. Text you supply can still contain personal or confidential information. Remove unnecessary identifiers, credentials and sensitive details before submitting descriptions, uploads or field notes. Minimization is not a guarantee of anonymization. Provider processing and retention are subject to the applicable provider terms and policies.

4. Information Sharing

We may share your information with:

  • Service Providers: Clerk (authentication), Stripe (payments), Anthropic (AI processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Reports are not made public merely by generating them. Public sharing is an explicit user action: review the report before enabling a share link. Anyone with a public link may access and copy its content. Disabling a link cannot recall copies already made by recipients. Do not share data you lack permission to disclose.

5. Data Security

Authentication and access controls help limit access to account data. No online service can guarantee security. Do not upload secrets or unnecessary personal information. This policy is not a security certification or a claim of regulatory compliance.

6. Data Retention

Account information, product inputs, reports, user-uploaded data and field notes may be retained to provide the service and company history. Refinement creates immutable company versions rather than silently replacing earlier reports, so earlier inputs and outputs can remain in history. Editing a current input, canceling a subscription or disabling public sharing is not the same as deleting stored history. We do not promise automatic deletion within a fixed period or immediate removal from backups and provider systems. Contact us about access or deletion; available controls and applicable retention requirements may differ by data type.

7. Your Rights and Choices

Depending on your location and applicable law, you may request:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Export: Request a portable copy; in-product export options depend on your plan and report type
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@buyeriq.io

8. Cookies and Tracking

We use cookies and similar tracking technologies to provide functionality, analyze usage, and remember your preferences. Essential cookies are required for the Service to function. You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Service providers may process information in countries other than your country of residence, with different data protection laws. Contact us with questions about processing locations and applicable transfer arrangements. This page does not assert a particular certification, data residency guarantee or compliance status.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@buyeriq.io

California Privacy Rights (CCPA)

Depending on whether applicable California privacy laws cover your request, you may have rights concerning access, correction, deletion and certain uses of personal information. Contact privacy@buyeriq.io to discuss a request. This notice does not certify compliance.

European Privacy Rights (GDPR)

Where applicable, European privacy law may provide rights to access, rectify or erase data, restrict or object to processing, and request portability. Contact privacy@buyeriq.io with questions about your data and the basis for processing it. This notice is not a claim of GDPR certification or compliance.